![]() Contract Details (number, type, expiry, installed-at address) are shown only to users associated to the contract. Personalization ToolsĬreate customized notification alerts sent to you via email or RSS feed on critical product support subjects including: Security Advisories, Field Notices, End of Sale/Support Announcements, Software Updates, and Known Bugs.īuild and manage lists of your devices – down to serial number level, drilling down for contract, EoX lifecycle details and support links. Tools marked with a lock icon ( ) require you to log in. Kubernetes: Run the following commands to retrieve the logs.Some Support tools below open in a new window. Journald: Run journalctl -u my-service >my-service.log to retrieve the logs. Linux: View the file at /etc/otel/collector.ĭocker: Run docker logs my-container >my-container.log to retrieve the logs. Kubernetes: Run kubectl get configmap my-configmap -o yaml >my-configmap.yaml to retrieve the logs. Is there any DNS, firewall, networking, or proxy information to be aware of? Where is the data configured to go from here? Use this checklist to gather relevant information. When opening a support request, it is important to include as much information about the issue as possible. See more at Splunk Observability Cloud support. Otherwise, contact Splunk Customer Support. If you are an existing customer and are unable to determine why something is not working, you can file a new case using the Splunk Support Portal at Support and Services. Learn how Gather information to open a support request □ Manage notifications from Incident Intelligence TOGGLE.Create and manage on-call schedules TOGGLE.Ingest alerts in Incident Intelligence TOGGLE. ![]()
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